• Contact Customer Service with questions, order update, and general assistance.
• Store your shipping and payment information to ease checking out process.
• Ask questions and/or write reviews about a product.
• Add an item to “ Wish List ” so that you can purchase in the future.
Total Delivery Time = Processing Time + Shipping Time
Shipping Methods & Transit Time
• Regular Air Mail ---- 10-20 days
• Registered Air Mail ---- 10-20 days
• FEDEX EXPRESS (Worldwide Express Mail Service) ---- 3-5 days
Processing time : 1-2 business days
Canary Islands (Spain), French Guiana, Guadeloupe, Martinique and Réunion, New Caledonia: Mayotte, Saint-Pierre and Miquelon, French Polynesia and Wallis, Saint Barthélemy and Saint Martin (France). British overseas territories: Anguilla, Bermuda, British Antarctic Territory, British Indian Ocean Territory, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Montserrat, Pitcairn Islands, Saint Helena, South Georgia and the South Sandwich Islands, Turks and Caicos Islands. Greenland (Denmark), Antilles and Aruba (The Netherlands), The Channel Islands.
In additional, our shipping partners are unable to deliver to PO Boxes and/or APO/FPO military addresses.
However, we suggest you to try following steps:
1. Go to the nearest local post office
2. Ask the staff if there is any parcel from Hong Kong
3. If no parcel can be found, please contact us again.
To report a lost or damaged item, please contact our Customer Service: firstname.lastname@example.org